Terms and Conditions
YOU MUST BE 21 YEARS OR OLDER TO PURCHASE WINE ONLINE — PLEASE NOTE ALL ORDERS ARE PROCESSED WITHIN 72 HOURS UPON RECEIVING ORDER USING THE CREDIT CARD INFORMATION YOU PROVIDE. ALL SALES ARE FINAL. YOU NEED TO ALLOW 7 TO 10 BUSINESS DAYS FOR DELIVERY (MON – FRI excluding holidays) FROM TIME OF PICK UP BY OUR CARRIERS FOR ORDERS SHIPPED BY GROUND.
It is illegal for retailers to take wine back which is not spoiled, including Landon Winery. We do take returns on wines which are obviously corked or flawed. In these cases, winery credit will be given towards additional purchases. If you feel your wine is flawed, it needs to be returned as soon as possible for evaluation. We do not honor returns on wines which have been improperly stored, mistreated or have been out of the store longer than 60 days.
Wine Transport (walk-in customers):
The warmer temperatures in Texas — especially in summer months — bring with it concomitant wine problems to the forefront. We are NOT responsible for wine which leaves our temperature-controlled environment in perfect condition and is then brought back three hours later leaking with ullage and stained labels. Your purchases need to be kept in cool, shady places or, better yet, brought home immediately stored in a temperature-controlled environment! If you do notice leaking, set the wine bottle upright to prevent further ullage. More often than not, the wine has not been spoiled or ruined but does need to be consumed in the short term.
Wine Transport (shipping customers):
Landon Winery makes absolutely no suggestions or intimates the right of any person to import its wine across state lines. Landon Winery reserves the right to arbitrate/mandate shipping procedures and assumes no liability for any misinterpretation or misunderstanding of the above provisions or of shipping laws pertaining to individual states. Please see the SHIPPING section for further information.
In order for Landon Winery to continue providing our customers with services such as shipping, we must include certain stipulations & articles of agreement. The following conditions relate to the shipping of our wine. By requesting shipment of any merchandise the consignee agrees to all of the following conditions. No wine will be delivered to visibly intoxicated persons and any person unable to provide age verification will forfeit their right to receive the shipment until identification is produced. In such circumstances, the order may be either held in storage at a local depot of the shipping company until appropriate identification is produced, or shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
The experienced staff at Landon Winery takes every precaution to ensure safe transit of goods requested by our customers; as such, Landon Winery is not liable for any damages to goods caused by weather conditions and other “Acts of God” during transportation. Because weather conditions can change drastically at any time, we also assume no liability for damage caused by changes in weather during transportation. “Acts of God” include catastrophes such as, but not limited to: plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies) confiscation, quarantine or natural disaster.
Due to government regulations, we CANNOT ship Wine to the following states:
AL, AR, DE, KY, MD, MS, MT, NJ, OK, PA, SD, UT. Laws do change and we do our best to keep the list of available states we can ship to updated frequently. If you have questions regarding your state, please feel free to contact us or visit the Wine Direct Ship Map online or click on the map below.
Due to restrictions of many state laws, we only ship wine to those states where direct shipment is permitted by law. Clothing and other merchandise can be shipped anywhere.
In addition, each state imposes limitations on the amount of wine any particular adult state resident may receive by direct shipment from our website; please consult the specific state requirements for your state. Please note that all orders must be placed by persons over the age of 21 years, and that a signature and verification of age will be required upon receipt of your wine. It is a crime to intentionally misrepresent your age or that of the gift recipient; and if you do so, we will fully cooperate in any prosecution.
We truly appreciate your patronage and hope that a bit of clarification will enable us to better provide you with the exceptional service you require and deserve.